FAQ

Help centre

Frequently asked questions

Answers about our attars and perfumes, choosing a size, caring for your fragrance, and ordering from Gulnar.

Our fragrances

What is the difference between an attar and a perfume?

An attar is a concentrated, oil-based fragrance that is traditionally dabbed onto the skin, while a perfume is a spray that is applied over a wider area and feels lighter. Traditional attars are usually made without alcohol, whereas most sprays use it as a base. Every Gulnar fragrance is offered in both formats, so you can choose the way you like to wear it. If you would like to know what is in a particular fragrance, message us and we will help.

Should I choose the Attar or the Perfume bottle?

Choose Attar if you enjoy a close, personal scent that stays near the skin and you like to apply it with a gentle dab. Choose Perfume if you prefer the ease of a spray and a larger bottle. Many customers start with a small attar and add a perfume later, so feel free to try one and then the other.

Which sizes are available?

Attar comes in 6 ml, 12 ml and 24 ml. Perfume comes in 60 ml and 100 ml. On each product page, pick the Bottle Type first and then the Size. Sizes that do not belong to the chosen bottle type are shown greyed out, so you can only add a valid combination to your cart.

Do you have fragrances for both men and women?

Yes. Browse the collection by Male, Female or Unisex, or by format: Attars and Perfumes. Fragrance has no rules, so wear whatever speaks to you.

Wearing & caring for your fragrance

How do I apply an attar?

Begin with clean, moisturised skin. Dab a very small amount on one or two pulse points, such as the inner wrists, the sides of the neck or behind the ears. Give it a few minutes to settle before deciding if you want more, because a little goes a long way.

How long will the fragrance last?

It depends on your skin, the weather, the concentration and how you apply it, so we do not promise a fixed number of hours. Oil-based attars tend to stay close to the skin for longer than a light spray, and moisturised skin holds any fragrance better than dry skin.

How can I make my fragrance last longer?

Apply it after a bath on moisturised skin, use the pulse points, and dab rather than rub your wrists together, which can dull the opening of the scent. A thin layer of unscented lotion underneath also helps the fragrance cling to your skin.

Can I put attar or perfume on my clothes?

We recommend applying fragrance to your skin. Attar oils can leave marks on delicate fabrics such as silk, and any fragrance can affect some materials, so test a hidden spot first if you would like to scent a scarf or handkerchief.

How should I store my fragrance?

Keep the bottle tightly closed and upright in a cool, dry place away from direct sunlight and heat. Avoid leaving it in a car or on a bathroom shelf, where temperature and humidity change often.

Can I wear more than one fragrance together?

Yes, layering is part of the attar tradition. Apply the richer, deeper fragrance first and the lighter one over or near it, using small amounts of each. Try combinations at home before an important occasion, and message us on WhatsApp if you would like a suggestion.

I have sensitive skin. What should I do?

Test first by dabbing a tiny amount on your inner forearm and waiting a day before wearing it more widely. If you notice redness or irritation, wash the area with water and stop using it. If irritation continues, please see a doctor. For questions about a particular fragrance, contact us and we will help you choose.

Ordering & payment

How do I place an order?

Open any fragrance, choose the Bottle Type and Size, set the quantity and press Add to cart. A confirmation appears with links to view your cart or go to checkout. You can check out as a guest, and creating an account is optional.

Which payment methods do you accept?

Right now payment is by UPI QR code, which you select at checkout. If you need help completing a payment, message us and we will guide you.

Can I use a coupon code?

Yes. If you have a coupon code, enter it in your cart or at checkout and the discount will be applied to your total before you pay.

How is delivery calculated?

Delivery is calculated from your address. Open your cart and choose Calculate shipping, and the available option and cost will be shown before you pay. If you are not sure we deliver to your area, send us a message before ordering.

How can I track my order?

Use our Order tracking page with your order number and the email address you used at checkout. If you have an account, your orders are also listed under My account.

What should I do if I need to change my order or something is wrong?

Please contact us as soon as possible with your order number and we will help. The quickest way to reach us is WhatsApp or a phone call.

Visit & support

Can I visit the store?

Yes. Gulnar Fragrance Studio is at Shop No. 13, Mozamjahi Market, Hyderabad, and you can get directions here. We recommend calling ahead to confirm opening hours before you visit.

How can I contact you?

Call or message us on WhatsApp at +91 97001 20603, or use the contact page.